August 2008

If you want to get your message across to anybody – whether in writing or in person – there are two things you must bear in mind. The first is that you are totally responsible for how the other person understands what you say. Secondly you should concentrate on what ...

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It can be frustrating and costly when things don’t go the way you want them to. Because, when you set out to do something, there’s no guarantee that the result you’ll get is the result that you want. However, you will always get a result or outcome of some kind. ...

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