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Support Information and
Why have I not received an email from you? Increasingly, ISPs are using filtering systems to try and keep unwanted mail or 'spam' out of customers' inboxes. But all too often, they also filter the e-mail that you want to receive. So if you were expecting an email from us and did not receive it, please check your 'junk' or 'spam' folders as mail is sometimes placed there incorrectly. To avoid this problem, please follow our whitelisting guide to make sure your mail gets through. If you are unable to find the email, please contact us at the support address below.
How do I download my report or products?
I've downloaded the files, but I'm having difficulty finding them on my computer. If you can’t find them, try searching by clicking on the Windows “Start” button, then click “Find”, then click “Files or Folder.” The new pop-up box will ask: “Find: All Files”. In the “Name” field, type in the name of the product and then hit the “Find Now” button. If this doesn’t locate your files, then try downloading again following all of the steps above.
What will appear on my credit card statement? Your Credit Card statement will normally show a charge from "MindPower Marketing". It may also (or instead) show the name of the payment processor, which could be "2CheckOut.com", "Paypal" or "Clickbank", depending on the choice you made at purchase. Please note this so that when your statement arrives you will know what the charge is for.
I am having problems printing my ebooks. This is most likely to be a problem between your computer and printer and not the e-book itself. Try re-starting your computer and printer. And if that doesn’t cure it, you may find it helps to try printing the e-books chapter by chapter or in sections.
Can I read the ebooks with bigger text? The text is optimized for the font it had when you first opened the book. If you require it larger, go to the Toolbar and click on “View”, and a menu will drop down. Click on “Font size” and then select which you feel comfortable with.
Can I resell the product? No. Unless specifically stated otherwise, you do not have the right to resell our products.
Do you have an affiliate program? We will consider joint ventures with suitable partners. If you are interested, please contact our helpdesk.
What if I have other questions that you haven't covered here? Please contact our online help desk and we'll respond as soon as possible (normally witthin 24 hours).
To your success,
Robert Greenshields
Home Products Resources Support
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To download, click on the right mouse button over the link or
icon and follow the instructions above for a PDF download.
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